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No Digital Polsat Signal on HD5500: Lack of Channels, Antenna & LNB Issues - Seeking Advice

SACZI 68253 13
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 17320333
    SACZI
    Level 16  
    Hello
    For about a month I have a message:
    "Lack of signal
    check the antenna installation
    and connecting the signal to the LBN input ".

    No channels except 3 (TVP1). A dozen or so channels appeared yesterday evening, today they are missing again.

    This is Cyfrowy Polsat, this tuner seems to be HD5500, the antenna is not from CP.
    So far, the installation has been working properly for about 20 years.
    What I did:
    - tuner checked at Polsat - efficient, everything works
    - I have re-earned the cable ends (noting if there is a short circuit on the plug and there is no)
    - today I replaced the converter with "Opticum Robust Single LNB" 0.1dB.

    I am still going to buy new plugs and possibly replace the antenna cable.



    Will you advise me anything before I call a guest on these topics?
    Oh, I have an indefinite contract with Polsat and I do not want to extend it, as if it were something ;)
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  • #2 17320363
    olador
    Level 37  
    What signal strength and quality ?, the antenna is not obscured-trees ....
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  • #3 17320376
    jdubowski
    Tube devices specialist  
    Either it flew out and did not look straight at the satellite just next ...
  • #4 17320380
    SACZI
    Level 16  
    The strength and quality of the 0% signal.
    Trees and yes they are, but for 20 years did not bother, it would have started for a month?
    They were firmly cropped in the spring, so that's probably not it.


    jdubowski, the screws on the converter were so rusty that I had to cut them apart :)
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  • #5 17320386
    Kenworth 18
    Level 43  
    Hello.
    You have to exchange not only a converter, but also a coaxial cable.
    After 20 years of operation, it makes no sense to leave the old wire.
    If the antenna dish is corroded then there will be a problem with obtaining the signal.
    After replacing the cable, the antenna is reset.
  • #6 17320393
    SACZI
    Level 16  
    The antenna is fiberglass, but in fact its surface is already the best time for it.
    The paint is cracked, the surface is very rough.
    And these 20 years is a fact, because it was founded in 1998.

    Added after 35 [minutes]:

    Gentlemen, what would you recommend, try to reactivate the old antenna (diameter over 100 cm, maybe even 120), or take some new blaszach?
    I've arranged a guy for tomorrow.
  • #7 17320503
    Kenworth 18
    Level 43  
    If you have a specialist you have for tomorrow, then you will have to adapt to his decision.
    If he refuses service because of the poor condition of the dish, you will either have to renew the current antenna or buy a new one.
    I have an antenna from 2000 and renewed it due to the robust mounting of the dish because it is not produced any more.
    I am sure that no strong wind will change it and the canopy will not crack because it is steel and canopy.
    At the neighbor's house, the mounting broke during the windstorm two years ago and the antenna dropped and could be disposed of.
    Buy a good antenna cable because it is not worth buying anything.
    https://dvbsklep.pl/pl/p/Kabel-koncentryczny-Triset-113-PE-zelowany-na-metry/386
  • #8 17320633
    SACZI
    Level 16  
    I sent him photos of the current installation.
    He stated that fixing is even better than current ones, we will probably exchange the antenna.
    We made an appointment for an attempt to resuscitate, and then ... to act :)

    There will be a cable replacement for sure. He said something about 1.5PLN / meter.
    I do not know what he will put on me there.
  • #9 17320752
    Anonymous
    Anonymous  
  • #10 17321173
    LeDy
    Level 43  
    mihal2002 wrote:
    SACZI wrote:
    He said something about 1.5PLN / meter.

    Change professional .

    Actually. I buy a good wire for PLN 2 for 1m and for PLN 1.50 it can not be good.
    If someone wants to put on such a cable, he can not be a good professional.
    And if there are trees, it is only their fault.
  • #11 17353816
    tino2003
    Admin of GSM Group  
    SACZI wrote:
    For about a month I have a message:
    "Lack of signal
    check the antenna installation
    and connecting the signal to the LBN input ".


    The main reason for this state of affairs is broadcasting for some time by CP signal that has been compressed and therefore weakened and the antenna must be set with good equipment and a good quality cable required.

    Personally, I struggled with this problem and in total I mastered because even at high rainfall the signal does not disappear, but a lot of people thanked CP and went to Cyfra because their signal is much stronger.
  • #12 17353852
    _kli_
    Level 41  
    tino2003 wrote:
    a lot of people thanked CP and they went to Cyfra because their signal is much stronger

    After all, NC + and CP (as well as Orange) use the same frequencies on HB.
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  • #13 17353926
    tino2003
    Admin of GSM Group  
    The frequencies are the same, but the signal quality is completely different.
    Physically tested on 3 CP receivers where during a rain puzzle and on the same set two decoders Digitize like this doll.
  • #14 17354470
    LeDy
    Level 43  
    TVP1 HD is 11449H transponder only coded in different systems. I have no idea what you are tino2003 you write?
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Topic summary

✨ The discussion revolves around a user experiencing a lack of digital signal on their HD5500 tuner from Cyfrowy Polsat, with only a few channels available. The user has already checked the tuner, re-terminated cable ends, and replaced the LNB with an Opticum Robust Single LNB. Despite these efforts, the signal strength remains at 0%, and the user suspects that the antenna, which has been in use for over 20 years, may be the issue. Responses suggest that the user should consider replacing the coaxial cable and possibly the antenna itself, as corrosion and wear could be affecting signal quality. Recommendations include using high-quality cables and ensuring proper alignment of the antenna. The discussion also touches on the impact of environmental factors, such as trees, on signal reception.
Generated by the language model.

FAQ

TL;DR: On aging installs (20 years), "You have to exchange not only a converter, but also a coaxial cable." This FAQ helps Cyfrowy Polsat HD5500 users fix "Lack of signal" and restore channels before calling a tech. [Elektroda, Kenworth 18, post #17320386]

Why it matters: You can solve most reception dropouts by aligning the dish and replacing degraded cabling, avoiding unnecessary contracts.

Quick Facts

What does “Lack of signal” on a Cyfrowy Polsat HD5500 usually mean?

It signals no usable RF from the LNB. Typical culprits are aged coax, corroded dish, or misalignment. Replace the old cable and then realign the dish and LNB. "After 20 years of operation, it makes no sense to leave the old wire." [Elektroda, Kenworth 18, post #17320386]

How do I reset my satellite setup after replacing parts?

Use this 3-step reset:
  1. Replace aged coax and both F‑connectors end‑to‑end.
  2. Inspect the dish for corrosion and secure the mount.
  3. Realign the dish and LNB skew, then lock transponders. After cable replacement, realign the antenna for best results. [Elektroda, Kenworth 18, post #17320386]

Should I replace only the LNB, or the coax too?

Replace the coax as well. Old cable causes signal loss and instability. "You have to exchange not only a converter, but also a coaxial cable." Then realign the antenna. [Elektroda, Kenworth 18, post #17320386]

How much should I budget per meter for a decent satellite coax?

Expect about 2 PLN per meter for good cable. "For PLN 1.50 it cannot be good." That price often flags poor quality. Choose a reputable cable. [Elektroda, LeDy, post #17321173]

Can trees block a dish even if they didn’t before?

Yes. Growth and foliage can obstruct the line of sight even after years. As one expert noted, "if there are trees, it is only their fault." Trim them or reposition the dish. [Elektroda, LeDy, post #17321173]

I only get TVP1 HD—what should I check?

Use TVP1 HD’s reference: transponder 11449H on Hot Bird. If you lock this but others fail, inspect cabling and refine alignment. This isolates setup issues from conditional access. [Elektroda, LeDy, post #17354470]

Do NC+ and Cyfrowy Polsat use the same Hot Bird frequencies?

Yes. "NC+ and CP (as well as Orange) use the same frequencies on HB." Differences you see usually come from alignment, cabling, or receiver behavior. [Elektroda, kli, post #17353852]

Is Cyfrowy Polsat’s signal weaker than NC+?

One user reports CP increased compression and a weaker signal feel, demanding precise alignment and good cable. After optimizing, their rain fade disappeared, but they note many switched to Cyfra. Treat this as a field report, not a lab test. [Elektroda, tino2003, post #17353816]

Channels returned at night, then vanished—what next?

Plan a full cable swap and a professional alignment visit. In the thread, the next step was replacing the cable and attempting resuscitation. That sequence addresses intermittent reception. [Elektroda, SACZI, post #17320633]

My dish is 100–120 cm fiberglass from 1998—can it still work?

It can, but cracked paint and a very rough surface indicate heavy aging. This setup dates to 1998 and measures about 100–120 cm. Plan for refurbishment or replacement when the reflector deteriorates. [Elektroda, SACZI, post #17320393]

Does dish mounting quality affect reliability in storms?

Yes. A neighbor’s mount broke during a windstorm, and the dish fell and was scrapped. Use robust mounts and refresh aging hardware to avoid failures. [Elektroda, Kenworth 18, post #17320503]

I replaced the LNB with an Opticum Robust 0.1 dB and still get no channels—why?

In this case, swapping to an Opticum Robust Single LNB did not restore service. The message persisted and channels were missing. That points beyond the LNB, toward cabling, alignment, or dish condition. [Elektroda, SACZI, post #17320333]

What cable type do forum pros recommend for outdoor runs?

A gel-filled outdoor-rated cable such as Triset-113 PE was recommended. "Buy a good antenna cable because it is not worth buying anything." Cheap cables underperform and age quickly. [Elektroda, Kenworth 18, post #17320503]
Generated by the language model.
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